Privacy Policy
Last Updated: April 9, 2026
1. Introduction
ClearExit Timeshare Relief ("ClearExit," "we," "us," or "our") operates the website clearexitrelief.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, submit a form, or otherwise interact with our services. By using our Site, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following categories of personal information:
a. Information You Provide Directly
- First and last name
- Email address
- Phone number
- Timeshare resort name
- Whether you were misled during your timeshare purchase
- Whether you have an active timeshare mortgage
- Any additional details you provide in free-text fields
b. Information Collected Automatically
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Site
- Referring URL and search terms
- Cookies and similar tracking technologies
c. Third-Party Verification Data
We use third-party services including TrustedForm (by ActiveProspect) and Jornaya (LeadiD) to verify and certify that your consent was obtained in a compliant manner. These services may collect certificate URLs, tokens, and session identifiers to document your interaction with our forms.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To connect you with timeshare exit specialists and legal professionals who can assist with your timeshare cancellation
- To respond to your inquiries and provide customer support
- To share your information with our trusted partner companies and service providers who offer timeshare exit services
- To verify the authenticity of your consent and form submissions
- To improve our Site, services, and user experience
- To comply with legal obligations and enforce our terms
- To send you relevant communications regarding your inquiry, including by telephone, email, and text message
4. Sharing and Disclosure of Information
We may share your personal information with the following categories of third parties:
- Timeshare Exit Service Providers: We share your information with licensed attorneys, legal service providers, and timeshare exit companies who can assist you with cancelling your timeshare contract. By submitting your information through our Site, you expressly consent to this sharing.
- Marketing Partners: We may share your information with trusted marketing partners who may contact you regarding timeshare exit services and related offerings.
- Compliance and Verification Services: We share data with TrustedForm, Jornaya, and similar services for consent verification and compliance purposes.
- Analytics Providers: We use analytics services (such as Google Analytics and Google Tag Manager) to understand how visitors use our Site.
- Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
5. Telephone Consumer Protection Act (TCPA) Consent
Important TCPA Disclosure:
By submitting your information through any form on this Site, you provide your express written consent to be contacted by ClearExit Timeshare Relief, its affiliates, partners, and authorized third-party service providers at the telephone number(s) you provided, including via telephone calls (including those made using an automatic telephone dialing system or prerecorded/artificial voice messages) and/or SMS/text messages, even if your telephone number is on a corporate, state, or the National Do Not Call Registry. You understand that your consent is not a condition of purchase or receiving services. Message and data rates may apply. You may revoke your consent at any time by contacting us at the information provided below.
6. Cookies and Tracking Technologies
We use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activity on our Site. These technologies help us analyze trends, administer the Site, track user movements, and gather demographic information. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.
Third-party services on our Site, including Google Tag Manager, TrustedForm, and Jornaya, may also place cookies or similar technologies on your device.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Opt-Out: Opt out of the sale or sharing of your personal information
- Revoke Consent: Withdraw your consent to receive communications at any time
To exercise any of these rights, please contact us using the information in Section 13 below.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. To submit a request, please contact us using the information below.
11. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to opt out of communications, please contact us at:
